SOFT SKILLS
FOR MANAGERS
Managers and supervisors are expected to do “more with less,” working in increasingly complex and competitive work environments.
We at Hallmark, design and deliver training programs that are targeted at refining and enhancing their skills and competencies for optimum success.
Programs we deliver...
Know more about them...
Managerial Communication
This program enables participants to immediately practice and apply basic and advanced communication techniques to enable them to effectively and efficiently perform their role.
Top 3 Objectives:
➤ Learn and apply singular and collaborative communication techniques
➤ Learn and apply effective business e-mail writing techniques
➤ Apply the SOAR and STAR communication models for effective team meeting outcomes
Manager as Coach
This practical, hands-on program helps supervisors and managers learn and apply effective coaching skills to unlock potential, enhance motivation, and improve performance.
Top 3 Objectives:
➤ Learn the core principles of coaching and understand how it impacts performance
➤ Learn and apply coaching practices in a variety of contexts
➤ Conduct a structured performance based coaching conversation using a coaching model
Presentation Skills for Clarity & Impact
This practical, skill-modelling based workshop enables participants with the requisite knowledge and skills to deliver impactful presentations.
Top 3 Objectives:
➤ Learn and apply a range of tools to develop an engaging and powerful presentation
➤ Learn and practice delivery techniques in a variety of formats and structures to suit various audiences and business themes
➤ Develop public speaking competencies by applying verbal and non-verbal techniques
Effective Delegation Skills
This experiential workshop shows participants how to enhance their efficiency, while also empowering others through delegation.
Top 3 Objectives:
➤ Learn and apply the key steps in the three stages of delegation
➤ Learn and practice the delegation meeting using various tools and techniques
➤ Recognize common issues in delegation and learn techniques and strategies to manage them
Managing Performance
This practical workshop focuses on key knowledge, attitudes and skills pertaining to assessing, evaluating, and appraising performance in the work environment.
Top 3 Objectives:
➤ Differentiate between managing conduct and managing performance and learn techniques for each
➤ Learn and practice delivery techniques in a variety of formats and structures to suit various audiences and business themes
➤ Develop public speaking competencies by applying verbal and non-verbal techniques
Team Leadership & Team Effectiveness
This practical workshop focuses on key knowledge, attitudes and skills pertaining to assessing, evaluating, and appraising performance in the work environment.
Top 3 Objectives:
➤ Differentiate between managing conduct and managing performance and learn techniques for each
➤ Learn and practice delivery techniques in a variety of formats and structures to suit various audiences and business themes
➤ Develop public speaking competencies by applying verbal and non-verbal techniques
Conflict Management Skills & Techniques
This practical workshop focuses on key knowledge, attitudes and skills pertaining to assessing, evaluating, and appraising performance in the work environment.
Top 3 Objectives:
➤ Differentiate between managing conduct and managing performance and learn techniques for each
➤ Learn and practice delivery techniques in a variety of formats and structures to suit various audiences and business themes
➤ Develop public speaking competencies by applying verbal and non-verbal techniques
Problem Solving & Decision Making for Managers
This practical workshop focuses on key knowledge, attitudes and skills pertaining to assessing, evaluating, and appraising performance in the work environment.
Top 3 Objectives:
➤ Differentiate between managing conduct and managing performance and learn techniques for each
➤ Learn and practice delivery techniques in a variety of formats and structures to suit various audiences and business themes
➤ Develop public speaking competencies by applying verbal and non-verbal techniques
Making Change Happen
This practical workshop focuses on key knowledge, attitudes and skills pertaining to assessing, evaluating, and appraising performance in the work environment.
Top 3 Objectives:
➤ Differentiate between managing conduct and managing performance and learn techniques for each
➤ Learn and practice delivery techniques in a variety of formats and structures to suit various audiences and business themes
➤ Develop public speaking competencies by applying verbal and non-verbal techniques
Motivation Skills
for Managers & Supervisors
This practical workshop focuses on key knowledge, attitudes and skills pertaining to assessing, evaluating, and appraising performance in the work environment.
Top 3 Objectives:
➤ Differentiate between managing conduct and managing performance and learn techniques for each
➤ Learn and practice delivery techniques in a variety of formats and structures to suit various audiences and business themes
➤ Develop public speaking competencies by applying verbal and non-verbal techniques
